Cookie Notice

LAST UPDATED 04/11/2024

1. OUR USE OF COOKIES

• Welcome to the Etrading Software website. This website is owned and operated by Etrading Software Ltd (referred to as “we”, “us”, “our”) and is currently located at https://etradingsoftware.com/.
• Our website may use cookies to distinguish you from other users. This helps us to provide you with a better experience when you browse our website and also allows us to improve it. Here you will find information on what cookies may be set when you visit our website and the purposes for which we use those cookies.
• For further information on how we use the personal information we collect about you (including information collected through our use of cookies) please see our Privacy Notice.

2. COOKIE SETTINGS

• When you first visit our website, we set strictly necessary cookies on your device unless you accept/enable all cookies, or select your own cookie preferences. Please see further How to control and delete cookies below regarding the ways you can control or delete the cookies we use.
• Certain cookies we use are strictly necessary for the website to work. For example, when you visit our website for the first time, we present you with a pop-up message notifying you about our use of cookies. We had to use a cookie to remember that we have presented this notice to you (you can see details of this cookie in the Cookie Details Table by clicking on ‘Cookie Details’ link on the Cookie Banner).
• In relation to all other types of cookies we use, by clicking the relevant button on the Cookie Banner, you are agreeing to our use of non-strictly necessary cookies in the manner described in this Cookies Notice. If you do not provide your consent using the Cookie Banner, we will not set these cookies on your device.
• If you provide your consent in respect of the cookies, you will also be providing your consent for us and the relevant third parties that your use those cookies to use your personal information in the ways set out in our Privacy Notice and we will only set or read the relevant cookies for the durations set out in the Cookie Details Table in Appendix 1.
• You can withdraw your consent at any time by clicking the cookie icon located at the bottom left corner of the website. The cookie files may remain on your device after you have opted-out of using them. Please see further section 6 below or check your browser’s help pages to find out how to delete these files from your device.
• If you withdraw your consent for us to use optional cookies, the consent you have given us to use any personal information we collect using those cookies will also be withdrawn. Please see our Privacy Notice for further details. Analytics cookies assist us with improving how our website works by ensuring that users are finding what they are looking for easily. For example, Google Analytics cookies gives us information that allows us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it (you can see details of this cookie in the Cookie Details Table in Appendix 1.
• Please see further How to control and delete cookies below regarding the ways you can control or delete the cookies we use.

3.WHAT ARE COOKIES?

• A cookie (and other technologies such as pixels and beacons) is a small data file that is placed on your browser or the hardware of your computer or other device to allow a website to recognise you as a user when you return to the website, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this Cookies Notice to refer to all files that collect information in this way.
• Cookies can be “First Party” (which are set by us) or “Third Party” (placed on your device by another company when you use our website), for example Google Analytics. Third party cookies may be placed on your device by someone providing a service to us (for example, we use Google Analytics to help us understand how our website is being used).

4. THE PURPOSES FOR WHICH WE USE COOKIES

• We use cookies for the following purposes:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. For example, we have a cookie which asks you to verify your age.
  • Analytics cookies. These cookies assist us with improving how our website works, for example, by ensuring that users are finding what they are looking for easily. We also use third-party cookies to help with performance. For example, certain Google Analytics cookies gives us information that allows us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it.

5. HOW WE USE YOUR INFORMATION

We use the personal information we obtain through the cookies we use on the website for the following purposes and by relying on the following legal reasons (i.e. ‘lawful bases’):

Where there is a LEGAL REQUIREMENT in relation to certain strictly necessary cookies

• We use your personal information to comply with our legal obligations, including where the law requires us for the following purposes:
  • to recognise your cookie preferences (for example, to identify when you have turned off all cookies from your browser).

Where there is a LEGITIMATE INTEREST in relation to other strictly necessary cookies

• We use your personal information to pursue the legitimate interest of ensuring the operation of the website with strictly necessary cookies not outlined in the LEGAL REQUIREMENT section above.

Where you have provided CONSENT in relation to analytics cookies

• We may use and process your personal information where you have provided consent for the following purposes:
  • for analysis and insight conducted to enhance your visitor experience;
  • to identify and record when you have received, opened or engaged with the website;
  • to evaluate use of the website so that we can provide you with enhanced services;
  • for quality control, website performance and system administration.
• For the purposes of data protection laws, we are the controller of the personal information listed above. Please see our Privacy Notice for details regarding our handling of this information, including to whom and to which locations we disclose it, how long we retain it and your data protection rights.

6. HOW TO CONTROL AND DELETE COOKIES

• You can change your cookie preferences at any time by clicking [the Cookie Settings link at the bottom of the website/the cookie icon located at the bottom left corner of the website] to turn off/opt-out of the relevant cookies. You may need to refresh your page for your settings to take effect.
• Most web browsers are set by default to accept all cookies. However, you may have the option to configure your web browser settings in such a way that the cookie information is displayed before storage, or to categorically reject them. You can find details on the various available settings for cookies and related changes for the most common web browsers by clicking on the relevant link below:
  • Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
  • Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
  • Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Opera: http://www.opera.com/help/tutorials/security/privacy/
  • Safari: https://support.apple.com/kb/PH19214?locale=cs_CZ&viewlocale=en_US
• Using tools provided by the following industry bodies for opting-out of third party cookies for targeted advertising:
  • Network Advertising Initiative
  • Digital Advertising Alliance
  • European Interactive Digital Advertising Alliance
• Please note that any change to your web browser settings will only apply to the particular web browser for which you have adjusted your settings. If you use more than one web browser on a device, you must change the settings separately for each browser and, depending on the browser, for each device. Additional information regarding cookies may be available within the “help” feature of the browser or operating system or the operating manual for your device.
• Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
• After you withdraw your consent for non-strictly necessary cookies, our website will no longer access or read these cookies. Depending on the cookies, this means that files, scripts, codes and other cookie-related information may remain stored on your device. You can delete these cookies by clearing your cookies and your browsing cache using your web browser settings. Please consult the “help” feature in your browser for detailed instructions on how to delete cookies.
• To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
• If you would like to find out more about privacy, cookies and their use on the internet, you may find the following links useful: Information Commissioner’s Office ico.gov.uk
• If you refuse or withdraw consent to the use of any non-strictly necessary-cookies or associated personal information, then the corresponding functionality or features of this website may not work properly, or at all. Your use of the core functions and features of this website will not be affected.
• If you disable strictly necessary cookies (or all cookies) using your web browser settings, one or more core functions and features of this website, including those intended to ensure your visit is safe and secure, will not work properly, or at all.

7. MAIN COOKIES USED BY US ON OUR WEBSITE

• A list of the main cookies used by us on this website together with details about what each is used for can be found in the Cookie Details Table in Appendix 1.

8. THIRD PARTY COOKIES

• We use and work with a number of third-party suppliers and partners who set or read cookies on this website. We do not have any control over these cookies. Whilst we provide a summary of the third-party cookies used in the Cookie Details Table, you should also check the relevant third party’s privacy policy.

9. CHANGES

• We may make changes to this Cookies Notice at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the website. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the website, whichever is the earlier.

10. CONTACT US

• If you have any questions or concerns about cookies or your privacy when using this website, please contact us as follows:
  • If you wish to write to us, please write to: Etrading Software Ltd, Randall House, 6 Dowgate, Hill London EC4R 2SU.
  • Our email address for data protection queries is Privacy@etradingsoftware.com.
  • If you would prefer to speak to us by phone, please call 0203 880 2200.

Appendix 1

Cookie Details Table

1. Strictly necessary

2. Analytics